You might have lots of questions about counselling, what to expect and how it can help.  I hope that you find some of those answers here on my site or within this questions page.  If you have questions that remain unanswered, please do get in touch.

Is it confidential?

Yes. I take confidentiality very seriously. We will talk about this at our first session together.


When are you available?

I am able to offer appointments Tuesday’s 9.30am – 3pm; Wednesday & Thursday 9.30am – 9pm; Friday 9.30am – 4pm

You can come at the same time and day each week, or, I can offer some flexibility with your appointment times to fit best with you.

Where are you located?

I am located within easy reach of Chorley, Leyland, Preston, Wigan, Bolton, Blackburn, Burnley, Horwich and surroundings areas. Easily accessible from M65, M6 and M61 as well as public transport.

My rooms are fully accessible, on the ground floor of the Reception Building, East Terrace, Off Euxton Lane, Chorley, PR7 6TE.

When you book your initial session with me I will send you directions and parking information.

Sarah Tinsley Counselling Room Chorley and Online

What precautions do you have in place with regards to Coronavirus (COVID-19)?

I am following Government guidelines closely and have put in place a number of precautions to protect your safety and wellbeing during face to face counselling sessions.  Further information is available here and will be emailed to you on confirmation of your first appointment.

How long is each session?

Each session lasts for 60 minutes.

Many people can be worried that they won’t be able to talk for a full hour.   If this is you, there are lots of different ways that we can work to ensure that you get what you need from our sessions together.

How much does it cost?

£60 per session for individuals (face to face or online)

£70 per session for couples / those in a relationship (face to face or online)

This is payable by bank transfer in advance or by debit or credit card on the day.

Online counselling from the comfort of your own home

If we meet by webcam, do I need to download any software? 

Before setting up our first webcam session together we will agree how we will meet. I use Zoom or Whatsapp, which are safe, encrypted platforms.

If you choose Zoom, I will email you a link for you to join me online.  You won’t need to download anything.

If you choose Whatsapp, you will need the app downloaded onto your phone or tablet.  I will email confirmation of how we will connect.

Do I need to think of anything in particular if we are meeting online?

There are a few things to think about to ensure that you get the best from our time together.

  • Ensure that you are able to use a safe, quiet and private environment for your full session.
  • Turn off notifications on your mobile phone/laptop during the session.
  • Ensure that any other phones/alarms are switched off or unplugged.
  • Check that your video service is working and your internet connection is stable before your session
  • Make sure you disconnect properly when the call is finished. If your call is online, make sure you have closed any browser windows and signed out correctly.

We will agree during our first session together what we will do if we have technical difficulties.